Dhaka Win Terms & Conditions — A Complete Guide to Using the Platform

Dhaka Win (hereinafter referred to as the "Platform" or "we") is an online Sports Betting and gaming platform. These Terms and Conditions constitute a legal agreement between Dhaka Win and its users.

By using the platform, you confirm that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using the platform.

• These terms and conditions apply to all use of Dhaka Win across all devices and platforms.
• Dhaka Win reserves the right to modify these terms and conditions at any time.
• Users will be notified on the platform whenever any changes are made.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

To open an account on Dhaka Win, you must register with accurate and complete information. Creating an account with false or misleading details is strictly prohibited and may result in account termination.

• Each person is allowed to open only one account. Opening multiple accounts or using another person's account is not permitted.
• The mobile number or email address provided at registration must be verified.
• Keeping your account password confidential is entirely your responsibility.
• If you notice any unusual activity on your account, please notify us immediately.
• A copy of a national ID or passport may be requested for KYC (Know Your Customer) verification.

Dhaka Win strictly prohibits anyone under 18 from using the platform. Age verification may be required at registration and at any point thereafter.

• Minimum Age 18 Years।
• A national ID card, passport, or birth certificate is accepted as proof of age.
• If an account is found to belong to a minor, all deposited funds will be forfeited.
• Online betting must be legally permitted in the country or region where you reside.

You can deposit to Dhaka Win using bKash, Nagad, Rocket, or direct bank transfer. All transactions are processed in Bangladeshi Taka (BDT).

• The minimum deposit amount is ৳500.
• No additional charges are applied at the time of deposit.
• Funds deposited into an account may only be used for betting or gaming.
• Deposits from third-party payment accounts are not permitted — the account holder and the person making the payment must be the same individual.
• In the case of suspicious transactions, Dhaka Win may place a hold on funds until an investigation is completed.

KYC verification must be completed before withdrawing any winnings. Withdrawal requests are typically processed within 1–3 business days.

• The minimum withdrawal amount is ৳1,000.
• Withdrawals will only be returned to the same payment method used for the deposit.
• Bonus balances cannot be withdrawn directly — wagering requirements must be met first.
• Dhaka Win reserves the right to reclaim any funds credited to an account as a result of a technical error.
• Withdrawals may be delayed on bank holidays or public holidays.

Dhaka Win regularly offers a range of bonuses and promotional deals. Each offer has its own terms, which are clearly stated on the offer page.

• Welcome Bonus: Applicable to new members on their first deposit. Bonuses cannot be withdrawn until wagering requirements have been met.
• If any individual attempts to claim bonuses through multiple accounts, all associated accounts will be suspended.
• Bonuses not used within the specified period after being credited will expire.
• Dhaka Win reserves the right to modify or cancel any bonus offer at any time.
• Any attempt to abuse bonuses or claim them through fraudulent means will result in account closure.

Before placing any bets on Dhaka Win, you should read the specific rules for each market. Once a bet is confirmed, it generally cannot be changed or cancelled.

• Minimum and maximum bet limits vary by market.
• Once an event has started, no new bets are accepted other than live bets.
• Dhaka Win reserves the right to void any bet accepted at incorrect odds due to a technical error.
• If an event is cancelled or postponed, the bet will be voided and the stake returned.
• If one selection in an accumulator bet is voided, it will be removed and the bet will be settled on the remaining selections.

The following activities are strictly prohibited on Dhaka Win and may result in account termination as well as legal action:

• Fraudulent use of bonuses or promotions.
• Opening multiple accounts or using another person's account.
• Betting using match-fixing or insider information.
• Using automated software, bots, or scripts.
• Using the platform for money laundering or illegal fund transfers.
• Engaging in fraudulent behaviour toward other users.
• Attempting to breach the platform's security systems.

Dhaka Win reserves the right to suspend or permanently close any account at any time without notice, particularly if:

• Evidence of a terms and conditions violation is found.
• Fraudulent or suspicious activity is detected.
• Account information is found to be false or incomplete.
• A closure is required for legal or regulatory reasons.

You may also contact support at any time to request the closure of your account. Any remaining valid balance will be refunded.

Dhaka Win is not responsible for the following:

• Betting losses resulting from internet connection disruptions.
• Theft of data due to malware or viruses on your device.
• Delays or errors caused by third-party payment processors.
• Force majeure events — including natural disasters, war, government restrictions, and similar circumstances.
• Any losses resulting from sharing your password or account details with another person.

Our Privacy Policy explains in detail how your personal information is collected, stored, and used. These Terms and Conditions and the Privacy Policy are effective together as a single agreement.

• Your information is never sold to third parties.
• Information may be shared with authorities when required by law.
• You may request to view or delete any personal data we hold about you.

For more details, visit our Privacy Policy Read.

Dhaka Win believes betting is a form of entertainment — it should never be treated as a source of income. We always encourage responsible gaming.

• Deposit Limit: Daily, weekly, or monthly deposit limits can be set.
• Self-Exclusion: You can exclude yourself from the platform for a set period of time.
• Cooling-Off Period: You have the option to take a 72-hour break.
• Our support team is ready to assist if you show signs of problem gambling.

To learn more, visit our Responsible Gaming Page Visit.

Dhaka Win may update these terms and conditions at any time. For significant changes, registered users will be notified via email or SMS. For minor edits, only the updated date on the page will be changed.

• Updated terms take effect from the date they are published.
• Continued use of the platform after any changes constitutes acceptance of the new terms.
• If you have any objections to an update, please contact support or request that your account be closed.